GUARANTEE

THERE’S NO RISK TO YOU BECAUSE YOU ARE COVERED BY OUR INDUSTRY-LEADING PROMISE

 AND AY ACCOUNTING’S “PAY LESS TAX PROMISE”

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HOW IT WORKS:

Engage the services of AY Accounting to prepare your custom tax plan, provide us with all the necessary information and in the unlikely event you don’t SAVE AT LEAST TWICE OUR FEE in tax savings, we won’t charge you a cent. We can’t be any fairer can we?

Not only that, we PROMISE you’ll sleep soundly at night knowing the Taxman won’t come knocking because all tax minimisation strategies we recommend are 100% legal.

You legally save at least TWICE our fee in tax, or you pay nothing… that’s our pay less tax promise.


WHY WOULD WE OFFER SUCH A CONFIDENT PROMISE NO ONE ELSE IN OUR INDUSTRY DARES MATCH?

Simple… Last year we saved our clients in taxes with average of $18,500 per client, with some as high as $63,255. We’re VERY good at saving tax (read the testimonials on this site).

That said, since you’ve never used us before, you’re naturally sceptical. We understand this and want to put your mind at ease and reassure you we deliver (and more often than not over-deliver) on our promises. That’s why we make this promise no one in the industry dares match.

Plus, like all of our clients, you also benefit from…

AY ACCOUNTING’S ‘PEACE OF MIND’ SERVICE GUARANTEE

When you become a valued client you are covered by these 11 service guarantees:

PEOPLE FIRST GUARANTEE

We put helping people as our first priority. We want our team and our clients to grow and prosper by working with us. Yes, we are a business and must be fairly rewarded. However that is secondary. We strive for win-win-win arrangements in all that we do – otherwise rest assured we will not do it.

TURNAROUND GUARANTEE

We guarantee to advise you upfront how long your work will take and we will meet the timeframe we have promised you as long as all information has been provided. Plus we guarantee to return all calls within 24 hours – and same day if possible.

PRIVACY & CONFIDENTIALITY GUARANTEE

We guarantee never to share your confidential information or details without your express written consent.

PLAIN ENGLISH (NO JARGON) GUARANTEE

We guarantee to tell you the truth and be honest in our dealing with you, and that all advice is delivered in plain, easy to understand everyday language.

FRIENDLINESS GUARANTEE

We guarantee you will be treated with friendly, professionally and courteously at all times, just like we’d want members of our family treated.

‘GO THE EXTRA MILE’ GUARANTEE

We love accounting and are passionate about what we do, hence we guarantee to go the extra mile in our dealings with you. If we tell you something, then know it will happen.

NO COMMISSION OR KICKBACKS GUARANTEE

We guarantee we will not accept a commission paid by a third party referrer as we wish to remain unbiased in our advice and always be seen to be doing what is in your best interests.

“YOUR FAMILY WILL THANK YOU” GUARANTEE

We guarantee you will be in a positive position after working with us otherwise we will not take you on as a client. Think of the future lifestyle benefits for your family based on this!

SAFETY FIRST GUARANTEE

We guarantee to provide advice which never puts you in what we call a “position of weakness”. So all advice and decisions revolve around taking out any unnecessary stresses and strains so that your assets and wealth are protected. The right structures, the right advice customised for you and your circumstances.

NO FEE SURPRISE GUARANTEE

We guarantee to tell you in advance what fees you will receive for an engagement and believe it is unethical to charge you more the slower we go like many accountants do. We don’t like surprises, and nor should you.

ON-TIME GUARANTEE

We guarantee we will be on time for all appointments – we understand how valuable your time is so if the unexpected happens we promise to call you to explain the situation, advise how late we will be or if we need to reschedule our appointment to a time that suits you best.

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